Support
Our Australian support team is here to help. We typically respond within one business day.
Message support
Sign in and send a message from Help → Support. A real person on the Taskr team replies, usually within one business day.
Message supportFrequently asked questions
Quick answers to the most common questions.
How do I add a new team member?
Open Team in the sidebar (also under Settings → Members) and click Invite. Enter their email and choose a role.
Can I import my existing jobs and customers?
Yes. Open Imports from the sidebar and upload a CSV or Excel file. Ready-made column mappings for exports from simPRO, AroFlo, ServiceM8, Uptick, Procore, FireMate, Xero, MYOB and QuickBooks — and any other CSV or Excel spreadsheet can be mapped by hand.
How do I cancel my subscription?
Go to Settings → Billing and click Manage billing to cancel. Your access continues until the end of the billing period.
Is my data backed up?
Yes. We run automated daily backups stored in Australia, with 30-day retention.