Support
Our Australian support team is here to help. We typically respond within one business day.
Frequently asked questions
Quick answers to the most common questions.
How do I add a new team member?
Go to Settings → Team and click Invite. Enter their email and assign a role.
Can I import my existing jobs and customers?
Yes. Go to Settings → Import and upload a CSV. We support imports from ServiceM8, Tradify, and generic formats.
How do I cancel my subscription?
Go to Settings → Billing → Cancel subscription. Your access continues until the end of the billing period.
Is my data backed up?
Yes. We run automated daily backups stored in Australian and EU data centres with 30-day retention.